Frequently Asked Questions
Everything you need to know about your Kudos tech experience.
What kind of warranty comes with my electronics?
All Kudos products come with a standard 12-month manufacturer warranty covering technical defects and hardware malfunctions. Extended protection plans are available at checkout.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal. Most orders arrive within 3-5 business days.
What is your return policy for opened devices?
We offer a 30-day return window. If the device has been opened, it must be returned in its original packaging with all accessories included to be eligible for a full refund.
Do you offer international shipping?
Yes, Kudos ships to over 50 countries worldwide. Please note that customs duties and international taxes are calculated at checkout based on your location.
Are the products on Kudos genuine and certified?
Absolutely. We only source directly from authorized distributors and manufacturers. Every item is 100% authentic and comes in original retail packaging.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Affirm for high-value purchases.